Frequently asked questions
Do you have a showroom ...?
Yes we do… feel free to visit our exclusive showroom in Toronto.
Please call in advance for opening hours and to schedule a viewing.
206 Wildcat Rd, Toronto(North York), ON, M3J2N5
Can I take a look at the furniture before?
Yes. Please come visit us so you can see and touch our products
How much are the delivery charges ?
$75 for up to 3 items
If you have more than 3 items being deivered the charge will be per application
Are your products originals?
No, but they are faithful reproductions of originals. These days, the only remaining "originals" are those that are displayed in museums.
Although expensive manufacturers commonly label their products as the only "authentic" ones, this is simply false.
Are there any differences between your copies and the "originals"?
Even after very close examination, you will not be able to detect any significant differences in quality and design.
Our aim is to keep the quality of our products at the highest possible level, from chromium-plating to the "inner life" of our cushions.
Companies which distribute the so-called “originals” tend to use the same manufacturers and materials that we do, and attribute their much higher retail prices to the licensing fees that must be paid to the copyright holders.
Why are there differences in price between your products and the "originals"?
We have worked hard to create the most efficient and cost-effective business possible, and our relatively low overheads and large inventory enable us to offer our customers lower prices than our competitors.
I will be in the Toronto area myself… can I pick up my furniture in person?
Yes this is not a problem
If you are coming to the warehouse to pick up your goods please give us 24 hours' notice
Our warehouse is open from 9.30am- 5.30 pm Monday- Friday
We are closed Saturday,
Sunday by appointment only
When I picked up my Barcelona chair at the warehouse I liked it so much I wanted to buy the matching stool …could this be done while I waited….?
Yes, this is not a problem
Please just let the warehouse staff know exactly what you need and they will be happy to process the additional order for you while you wait if the goods are stock items
Is it possible to get leather samples and fabric samples?
Yes, it is. Please give us your address and phone number to be sure that you have received our samples.
What do I do if I have further questions?
Please feel free to contact our customer service department on 416-663-4968 with any further questions you may have
